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Terms and Conditions

1. General Information
These Terms and Conditions apply to the sale of watches and other products (hereinafter referred to as "Products") on the AUGÉ Timepieces website, operated by AUGÉ Timepieces, a company registered under the French Kbis 934 314 303, located at 3 Rue Gisèle Casadesus, 56000 Vannes, France. By using our website and purchasing our Products, you agree to these terms.

2. Products and Pricing
All prices on our website are listed in Euros and include VAT (Value Added Tax). Prices may vary depending on the country of delivery due to shipping costs or local taxes, which will be calculated during checkout. We reserve the right to modify product prices at any time, but this will not affect orders that have already been placed.

3. Order Process
Upon placing an order, you will receive an order confirmation email. If there is an issue with your order (e.g., out of stock or other issues), we will notify you within a reasonable timeframe. Delivery times are provided as estimates. Due to high demand or production limitations, shipping may take longer than expected. You can always check the status of your order by contacting us.

4. Stock Availability and Pre-sales
In case of stock shortages, you may be able to participate in pre-sales for out-of-stock items. Pre-sale participation is subject to availability and specific terms, which will be communicated at the time of order.

5. Delivery
We deliver to the countries we service. Delivery times are indicated on the product page, but may vary depending on factors such as demand or country of delivery. While we make every effort to meet the estimated delivery times, they are not guaranteed, and delays may occur. Delivery charges are calculated at checkout and depend on the destination and weight of your order.

6. Returns and Refunds
You may return any Product within 30 days of receipt for a full refund, provided the Product is in its original condition. Returns are free of charge. Please follow the return instructions provided in your order confirmation email. For returns or exchanges, you can contact us at any time to initiate the process.

7. Payment Methods
We accept a variety of payment methods, which will be displayed on the payment page of our website, including credit cards, PayPal, and other secure payment options. All payments must be made in full before we process your order.

8. Data Protection and Privacy
We respect your privacy. We collect only the essential personal information necessary to process your orders and improve your experience with our website. This includes details like name, address, and contact information. We do not sell, rent, or share your personal data with third parties. You have the right to access, modify, or delete your data at any time by contacting us directly.

For more details, please refer to our Privacy Policy and Cookie Policy.

9. Intellectual Property
All content on our website, including images, logos, and product descriptions, are protected by intellectual property laws. You are not authorized to use or reproduce any content without our explicit permission.

10. Limitation of Liability
We are committed to providing a safe and secure shopping experience. However, we are not responsible for any direct, indirect, or consequential damages resulting from the use of our website or products, including loss of data, profits, or property.

11. Dispute Resolution
In case of a dispute, we encourage customers to contact us first to attempt to resolve the issue amicably. If this is not possible, the dispute will be handled by the competent courts of France.

12. Changes to Terms
We may update these terms from time to time, and any changes will be posted on this page. By continuing to use our website, you accept any updated terms.